This privacy policy explains how this website collects, uses, stores, and protects information when you visit and interact with our pages. We are committed to handling your data responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
By using this website, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, please discontinue use of the site.
Information We Collect
We do not require you to create an account, register, or submit any personal information to access the content on this website. We do not collect names, email addresses, phone numbers, or any other directly identifying personal data through our pages.
However, certain technical information may be collected automatically when you visit the site. This includes your IP address, browser type and version, operating system, referring URL, pages visited, time and date of access, and approximate geographic location derived from your IP address. This data is collected through server logs and, where applicable, analytics tools, and is used solely to understand how visitors use the site, to maintain its security, and to improve its content and performance.
Cookies and Tracking Technologies
This website uses cookies and similar technologies. A separate Cookie Policy is available on this site and provides detailed information about the types of cookies we use, their purposes, and how you can manage or disable them. In summary, we use strictly necessary cookies to ensure the website functions correctly, and we may use analytics cookies to collect anonymised usage data. We do not use cookies for advertising, retargeting, or behavioural profiling.
How We Use Your Information
Any technical data we collect is used for the following purposes: to deliver and maintain the website, to analyse aggregate usage patterns and improve content, to detect and prevent security threats or abuse, and to comply with legal obligations. We do not use any collected data to identify individual visitors, to build personal profiles, or to make automated decisions that affect you.
Legal Basis for Processing
Under the UK GDPR, we rely on the following legal bases for processing your data. For strictly necessary cookies and server logs, we process data on the basis of legitimate interest — specifically, the interest in maintaining a secure and functional website. For analytics cookies, where applicable, we rely on your consent, which you can grant or withdraw at any time through your browser settings or any cookie consent mechanism provided on the site.
Data Sharing and Third Parties
We do not sell, rent, or trade your data with any third party. We may share anonymised, aggregated data with analytics service providers for the sole purpose of understanding website usage. These providers process data on our behalf and are contractually bound to use it only for the purposes we specify and to maintain appropriate security measures.
We may also disclose information if required to do so by law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Data Retention
Server log data is retained for a maximum of 90 days before being automatically deleted. Analytics data, where collected, is retained in anonymised and aggregated form and does not identify individual visitors. We do not retain personal data beyond what is necessary for the purposes described in this policy.
Data Security
We implement appropriate technical and organisational measures to protect data against unauthorised access, alteration, disclosure, or destruction. These measures include the use of HTTPS encryption for all data transmitted between your browser and our servers, regular security updates, and access controls limiting who can view server-side data. While no method of electronic transmission or storage is entirely secure, we take reasonable steps to protect your information.
Your Rights
Under the UK GDPR, you have the following rights in relation to your personal data: the right to access any personal data we hold about you, the right to request rectification of inaccurate data, the right to request erasure of your data, the right to restrict processing, the right to data portability, and the right to object to processing based on legitimate interest. Because we do not collect directly identifying personal data through normal use of the site, these rights will be applicable only in limited circumstances. If you wish to exercise any of these rights, you may contact us using the details provided at the end of this policy.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection. The ICO can be contacted through their website at ico.org.uk.
Children’s Privacy
This website is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. The subject matter of this site relates to gambling self-exclusion, which is relevant only to adults. If you believe that a child has provided us with personal data, please contact us so that we can take appropriate steps to remove it.
Third-Party Links
This website contains links to external websites, including those operated by the UK Gambling Commission, GamStop, GamCare, BeGambleAware, Gambling Therapy, and other organisations. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external site you visit through links on our pages.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or regulatory guidance. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of the website after any changes constitutes acceptance of the updated policy.